Hello!
Toyi Oyun ve Tasarım A.Ş. uses some of the personal information we obtain from the website, events or social media accounts you visit, and we would like to tell you about it.
Why and How Do We Collect Information?
Your information is collected:
- If you provide your own information as the purchaser for your purchases from the TOYİ website with your family's permission, through shopping forms in order to make the sale,
- If you use tools such as social media, e-mail or telephone to contact us, through these communication methods to ensure communication,
- In order to process your complaints and refund requests to the stores selling TOYİ toys, through these stores,
- If you want to share the wonderful works you have created with us on social media, these photos can be shared on our social media accounts if you and your family wish,
- If you sign up for our newsletter to receive information about new developments, through the newsletter subscription form on the website,
- Through other companies and stores that work with us and support us,
- Or through surveys we send to measure how satisfied you are with us.
We can collect data verbally, in writing and electronically.
The reason we collect this information is that it is necessary to fulfil some of our legal obligations, to establish and fulfil the necessary contracts for sales transactions, and to protect some of our rights.
For What Purposes Do We Use Your Information?
We use your personal information only for the following purposes and only as much as necessary:
- Carrying out the necessary transactions for product sales and delivery to you,
- Keeping our income and expense accounts and other financial matters,
- Informing you and your family about our special products in line with your needs,
- If you have a complaint, doing what is necessary to make it right,
- Protecting our rights, our employees, and other companies that support us.
With Whom Do We Share Information and Why?
We share your personal information with the following, for the purposes listed above and only as much as necessary:
- Companies that store information safely for us electronically,
- Companies we work with to serve you better and who help us in many matters,
- Cargo companies, so that the products can reach you,
- IT companies that support us to make our website work better,
- Our lawyers and consultants,
- Government institutions, upon request.
What Are Your Rights Regarding Your Information?
Your rights in accordance with Article 11 of the KVKK are listed below:
- Learning whether your personal information is used or not,
- If personal information is used, requesting information about it,
- Learning why your personal information is used and whether it is used in accordance with its purpose,
- Knowing the persons in Türkiye or abroad to whom personal information is transferred,
- Requesting that personal information be corrected if it is incomplete or inaccurate, and that the persons to whom it has been transferred be notified,
- Requesting the deletion of information that is no longer necessary, and that the persons to whom it has been transferred be notified,
- Objecting if a decision made solely by automated systems has a negative result for you,
- If any damage has occurred, requesting compensation for the damage.
You can send these requests to TOYİ, together with your family or by yourself, in writing and signed, to hello@toyi.io.